Privacy Policy | Oarly Academy

At Oarly Academy (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access our website https://oarly.com or use our services, which include one-on-one tutoring, online courses, quizzes, live lessons, recorded lessons, and course bundles.

We are based in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also take into account the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Who We Are

Our website address is: https://oarly.com.

We provide global educational content and services, including digital learning materials for primary and secondary school students, with our main operations based in Australia.

2. What Personal Data We Collect

We may collect and process the following types of personal information:
– Name, email address, phone number
– Date of birth, school level or year of study
– Account login credentials
– Payment details (via secure third-party providers)
– Course activity (e.g., quiz results, session logs, course progress)
– User-submitted content (e.g., comments, uploaded files)
– IP address, device type, browser information, usage patterns
– Cookies and other tracking technologies

3. How We Use Your Data

We use the information we collect for purposes such as:
– Delivering and improving our educational services
– Managing your account and course access
– Communicating with you regarding services, updates, and support
– Recording and reviewing tutoring sessions (where applicable)
– Sending you optional marketing or promotional content (if you opt-in)
– Monitoring usage trends and improving our website performance and security

4. Legal Basis for Processing

Depending on your jurisdiction, we process your personal data on one or more of the following bases:
– Consent – e.g., subscribing to newsletters, accepting cookies
– Contract – fulfilling services you’ve requested or purchased
– Legal obligations – e.g., tax and regulatory compliance
– Legitimate interests – such as service improvement, fraud prevention, and customer support

5. Your Rights

Depending on your location, you may have the right to:
– Access your personal data
– Correct or update your information
– Request deletion of your data
– Object to or restrict processing
– Request a copy of your data (data portability)
– Withdraw consent at any time (if processing is based on consent)

For CCPA-covered users: You also have the right to know, delete, and opt out of the sale of personal data. (Note: We do not sell your personal data.)

To exercise any of these rights, email us at info@oarly.com.

6. International Data Transfers

Your personal data may be transferred to and stored in countries outside your jurisdiction, including Australia. We ensure that such transfers are made in accordance with applicable data protection laws, using standard contractual clauses or equivalent safeguards where needed.

7. Data Retention

We retain personal data only for as long as necessary to:
– Deliver services
– Comply with legal obligations
– Resolve disputes
– Enforce agreements

You can request deletion of your account and associated data by contacting us at info@oarly.com.

8. Sharing Your Data

We do not sell your data. However, we may share it with:
– Trusted third-party providers who help us operate the Service (e.g., hosting, analytics, payment processors)
– Government or legal authorities when required by law
– Service partners involved in course delivery or technical support

All third parties must comply with strict confidentiality and data protection obligations.

9. Data Security

We use industry-standard security measures to protect your data, including:
– SSL encryption during payment or account access
– Secure cloud infrastructure and firewalls
– Access controls and audit trails

Despite these efforts, no system is completely secure. Please safeguard your login credentials and notify us of any suspected breaches.

10. Cookies and Tracking

We use cookies to:
– Remember your preferences
– Analyze traffic and user behavior
– Personalize your learning experience

You can manage or disable cookies in your browser settings. Disabling them may impact site functionality.

Learn more in our Cookie Policy (if available).

11. Media & Comments

When users upload content (e.g., homework, profile images) or leave comments, we collect the data shown in the form, along with the IP address and browser metadata.

Uploaded media files should not contain embedded location data.

12. Embedded Content from Other Websites

Our website may contain embedded videos, images, or articles from third-party sites. These third-party sites may collect data and use cookies independently of us.

13. Children’s Privacy

Oarly Academy services are intended for students, but not directly marketed to children under 13 without parental involvement.

We do not knowingly collect personal data from children under 13 (or 16 in some regions) without verifiable parental consent. Parents can request data review or deletion at info@oarly.com.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted to this page with a new ‘Effective Date.’ Continued use of the Service after updates constitutes acceptance of the revised Policy.

15. Contact Us

If you have any questions or concerns regarding your data or this policy, please contact us:

📧 info@oarly.com
🌐 www.oarly.com